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Piercing Requirements

Getting a piercing should be a safe and exciting experience. For this reason, we have a few shop policies that are strictly enforced.

Please be sure to read our policies before booking an appointment. We look forward to seeing you soon!

Booking Policies

Deposits & Refunds

Deposits go towards your piercing service, and do not include jewelry. Deposits are non-refundable. No exceptions or refunds for any reason. All sales are final.

Kids Ear Piercings

We offer earlobe piercings for children starting at age 5. This is the only piercing service we provide for clients under the age of 16. For children between the ages of 5 and 10, the appointment must be booked under our “KIDS TANDEM!” service. This appointment type is designed specifically for young clients and is only available on Fridays and Saturdays. If a “KIDS TANDEM!” appointment is booked for any other day, we will reach out to reschedule.

 

Our tandem service is designed to make the experience as stress-free and comfortable as possible. Two experienced piercers perform the piercings simultaneously to ensure precision, symmetry, and a quicker process overall. We use sterile, single-use piercing needles — the cleanest and gentlest method — and we carefully consider technical factors such as depth, angle, and alignment to ensure the best possible outcome.

 

We require a valid photo ID for the accompanying parent or legal guardian, as well as the child’s birth certificate, at the time of the appointment. Every child is different, and the age at which they feel ready for ear piercings can vary. We believe that decision should be theirs. If your child chooses not to proceed with the piercing during the appointment, we will honor that decision and issue a full refund.

Outside Jewelry

Please, we ask that you do not bring outside jewelry. Stay True has an extensive selection of quality, professional jewelry, with options for every style and budget. We can price jewelry over the phone for you, or you can browse our selection in-store.

Identification

For adults 18 and older, we require your driver’s license, passport, DMV non-driver I.D., or DMW photo permit. For minors starting at age 16, we require photo identification for both the parent and/or legal guardian as well as the minor being pierced. If the parent has a different last name than the minor, we will need paperwork proving your relationship. For legal guardians, official guardianship papers must be presented. We also will need the original copy of the minor's long form birth certificate. If you do not have proper ID with you at the time of your appointment, we will not be able to pierce you, and your deposit will be forfeited. No exceptions.

Cancellations

If you need to reschedule your appointment, that is fine! You must give us at least a 24 hour notice. If you cancel within 24 hours of your appointment, your deposits will be forfeited. Deposits are non-refundable. No exceptions.

Late Arrivals

You are asked to arrive at least 5 minutes prior to your scheduled appointment time to go over any necessary paperwork, complete an anatomy assessment, and select your jewelry. If you are more than 10 minutes late, your appointment will be cancelled, and your deposit will be forfeited. No exceptions.

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